Privacy Policy

Last updated: January 26, 2026

1. Introduction

RocketVault ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information in the following ways:

  • Account Information: Name, email address, and password when you create an account.
  • Payment Information: Billing details processed securely through our payment provider.
  • Card Images: Photos you upload for scanning and cataloging.
  • Collection Data: Card information, pricing data, and listing details.
  • Usage Data: How you interact with our platform, including pages visited and features used.
  • Device Information: Browser type, IP address, and device identifiers.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process card scans and generate pricing estimates
  • Create and manage eBay listings on your behalf
  • Send you important updates and notifications
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third parties that help us operate our services (e.g., cloud hosting, payment processing).
  • eBay: When you authorize us to create listings on your behalf.
  • Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability

7. Cookies and Analytics

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. We use Google Analytics to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

privacy@rocketvault.io