Product Analytics & Privacy
How RocketVault uses privacy-safe activity metadata to improve workflows, diagnose errors, and protect customer data.
What RocketVault Records
RocketVault keeps a limited activity record for signed-in use. It may include the page you were on (without search terms), the kind of action, whether it finished, how long it took, the device type, and a random error reference. A separate random reference connects the steps of one action without using your name or email address.
It does not include what you type, card names or images, search terms, payment data, submitted form contents, sign-in credentials, email addresses, IP addresses, or identifiers you provide.
Third-Party Analytics Consent
On the web, RocketVault sends product-usage events to PostHog only after you accept analytics. Declining does not disable RocketVault or the basic records we need to keep the product reliable. To withdraw consent, clear site data and choose Decline when the prompt appears again.
When you accept, PostHog receives a random account reference rather than your email address or sign-in identifier. RocketVault does not use these events to build an advertising profile.
The native iOS app does not load Google Analytics or Microsoft Clarity. It sends a small set of reliability events to PostHog so RocketVault can find problems with app startup, connectivity, camera capture, uploads, offline sync, and other important actions. A new random reference is used for each app session. These events exclude clicks, field activity, card data, filenames, customer text, submitted form data, and error messages. They are not used for advertising or tracking across other companies' apps or websites.
Retention
Detailed activity records are kept for 90 days. After that, RocketVault keeps only daily totals such as page views, interactions, uploads, and errors. PostHog data follows RocketVault's configured analytics retention period.
How the Data Is Used
RocketVault uses this information to see where people stop, which steps are slow, where retries happen, and whether an update caused a new problem. Reports call out when there is not enough information to draw a conclusion. Groups smaller than five people are never shown on their own. The data is not sold or used to build advertising profiles.
For the full policy and data-rights details, see the Privacy Policy.