Product Analytics & Privacy

What RocketVault Records

RocketVault records a limited first-party activity trail for signed-in product workflows. It includes stable metadata such as page paths without query strings, workflow event names, UI element types, API route patterns, response status, duration, platform, and opaque error references.

It does not include typed text, card names or images, search terms, payment data, request bodies, authentication tokens, email addresses, IP addresses, or customer-supplied identifiers.

Third-Party Analytics Consent

On the web, privacy-safe product events are forwarded to PostHog only after you grant analytics consent. Declining analytics does not disable RocketVault or its first-party reliability telemetry. You can withdraw consent by clearing site data and choosing Decline when the consent prompt appears again.

PostHog receives a pseudonymous account identifier so RocketVault can measure multi-step workflows without sending your email address or authentication identifier. Person-profile processing is disabled for these events.

The native iOS app does not forward product activity to PostHog and does not load Google Analytics or Microsoft Clarity.

Retention

Detailed first-party activity metadata is retained for 90 days. After 90 days, RocketVault keeps only daily aggregate counts such as page views, interactions, uploads, and errors. PostHog retention follows RocketVault's configured analytics retention policy.

How the Data Is Used

The data supports aggregate analysis of workflow abandonment, retries, slow steps, technical failures, and release regressions. Reports suppress small cohorts and avoid customer-level details. It is not sold or used to build advertising profiles.

For the full policy and data-rights details, see the Privacy Policy.